Shipping policy
Thank you for shopping with Owlkrown! We’re proud to design and manufacture premium camera accessories in Miami, Florida, and we’re excited to ship them to creators around the world.
We take a lot of pride in making each Owlkrown piece to order. Because every product is crafted just for you, our Shipping policy is a bit more personal too.
Handmade Craftsmanship. Worth the Wait
We take every order personally.
We don’t hold inventory of our leather straps , each one is made to order. We source top-grade leather from the finest tanneries around the world, so your piece is fresh and never aged on a shelf.
Every stitch, every cut, every detail is crafted by hand to your exact specs by our skilled artisans. No shortcuts. No mass production. Just real craftsmanship.
Delivery times may vary depending on current workload and the complexity of your custom piece. We appreciate your patience, while we won’t rush the craftsmanship just to get it out the door, we always strive for the quickest possible delivery without sacrificing quality.
That’s the difference when you choose Owlkrown. We love photography, we are photographers too, so we know exactly what you want. Each piece carries time, skill, and intention, built to last and stay with you for years to come.
Made in Miami.
Processing Time
All our items are fully handcrafted, with quality as our top priority. Standard processing time is approximately 3 to 5 business days.
During promotional events, holidays, or periods of high demand, processing times may be slightly longer. Orders are not processed, shipped, or delivered on weekends or holidays. If delays occur, we will always do our best to keep you informed.
Shipping Options and Delivery Timing
All available shipping methods and estimated delivery times are clearly displayed at checkout. Shipping transit times begin after the processing period is completed and are based on the shipping option selected at checkout.
Domestic Shipping (USA)
We offer standard and expedited shipping options across the United States. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected service.
International Shipping and Customs Duties
International orders may be subject to customs duties, import taxes, or other fees levied by the destination country. These charges are not always included in the shipping cost shown at checkout.
Please double-check your selected shipping option before completing your order. We recommend choosing a service that includes duties and taxes to help avoid customs delays or unexpected charges.
Estimated International Delivery Times
Delivery times may vary depending on your location and the shipping method selected at checkout. The following are general estimates:
- Standard International Shipping: 8 to 21 business days
- Expedited International Shipping: 5 to 7 business days
Please note that these timeframes do not include possible customs processing delays.
Customs duties and import taxes, if applicable, remain the responsibility of the customer.
Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking to update.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at support@owlkrown.com, and we’ll do our best to assist you.