Owlkrown Lifetime Warranty Policy
Warranty Coverage
All Owlkrown camera straps and photography accessories are covered by a lifetime warranty against manufacturing defects in materials or workmanship.
If a defect is confirmed, we will replace the item with the same product or one of equivalent value, at our discretion.
What’s Not Covered
This warranty does not cover:
- Water damage, mold, or excessive moisture exposure
- Damage from misuse, abuse, neglect, or intentional damage
- Normal wear and tear from regular use
- Cosmetic changes (scratches, fading, patina) that do not affect function
- Damage caused by modifications or repairs not authorized by Owlkrown
- Loss or theft of the product
- Claims deemed fraudulent or excessive (e.g. repeated claims without valid reason)
How to Make a Warranty Claim
1 - Contact Us at support@Owlkrown.com with:
- Your order number or proof of purchase
- Clear photos showing the defect
- A brief description of the issue
2 - We’ll review your claim and let you know if further inspection is needed.
3 - If your claim is approved, we’ll send a replacement product, or one of equivalent value if your model is unavailable.
Important Notes
- The customer is responsible for shipping costs to return items if inspection is required.
- This warranty is non-transferable and applies only to the original purchaser.
- Owlkrown reserves the right to deny claims in cases of suspected fraud or abuse of the warranty policy.